First off, if you're looking for a qood quality meal with great selection of different dishes, this is a great place to eat. My wife and I ordered a steak and fried and I ordered the Montreal smoked meat sandwich with fries. Both dishes cooked well but the steak was on the overcooked side. Good helping of food to leave you feeling satisfied. Now the reason for 3 stars. The waitress attending our table was extremely slow. We were there for a mother's day celebration with 8 people on the Saturday but there was nearly NO ONE in the restaurant. Maybe 2 other tables aside from ours. There was 4 drinks that were ordered and it took 45 mins for the drink to finally come out. By this time, she hasn't even taken our order. We tried to stay as patient as possible but once we notice an hour has gone by without any food coming out, we notice another table that came after us already ordered and had there food before us. They were another table of 5 and came approx 15-20 mins AFTER we arrived. Once the food finally came out, our mothers order was still wrong and we politely requested to unfortunately send it back and have the correct dish made. The waitress then made a comment saying "I'm pretty sure you said *this dish*, but I'll get it changed anyways..." in a bit of a irritable kind of way. We are open to coming back and trying other dishes but hopefully we can get a different server for are pleasant experience. Will update if we head back to Aroma again.
I didn't expect this but it actually happened yesterday 😳 First , I went there to grab 2pizza and their steak with fries for pick up, was really disappointed that the chef stuffed the steak, mashed potatoes and vegetables in the same box.... so I decided to call back and the lady at the bar did something veryyyyyy out of ordinary. She said on phone "I'm so sorry for everything and after my shift ,I will personally come drop you off your full plate in different boxes at your house" . I was kind of hoping it wasn't just talking. Around 10:30pm she actually came to my door with everything way more organized than I ever wanted. She is the best 👌 👍 overall, I think food is 80% of satisfaction but 20% the service and she did gived me more than her 100%. I really appreciate that also pizza was to die for 😍 (I was way to hungry to take the last picture with steak 😋)
During our 3 day stay, we enjoyed regular use of the Aroma restaurant. It was great to see the staff following the Covid-19 protocols and giving stellar service with a mask-covered smile. So comforted when a restaurant does this, because then I know they don’t compromise the other rules like food safety and labour standards. The menu is outstanding and the food is exceptional. Loved the breakfasts and really appreciated the local ingredients. The plates are big & the meals are filling. We tried 4 different pizzas on Wednesday pizza night. Each one was full of flavour on a thin crust. Yum! I have no hesitation in recommending Aroma for a family gathering, business luncheon, or celebration event. Cheers!
The combination of fig and pig pizza is one of the best - salty and sweet! The recent renovations look amazing!
I just had to take a moment to mention the outstanding service I received from your serve Paige. She was smiling from the 1st interaction till the time I left. I felt welcome, cared for and appreciated as a customer. I find this is extremely rare these days to find welcoming server like her that seems to love their job. Thanks for the great service !
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