Ordered the red hot chicken sandwich tonight (my usual order), everything with my meal was off tonight - the fries were very cold and soggy, the sandwich appeared to be cooked my first couple bites it was not until my 3rd bite that something felt very off and chewy - looked at my sandwich and it was raw… I am absolutely disgusted with tonight’s order.. did call the store and they offered to remake my sandwich which I respectfully declined as I couldn’t not even look nor eat another sandwich like that.. was my favourite place in the city to get this particular sandwich. Very unfortunate - I do not plan on coming back anytime soon…
I ordered the mushroom Swiss burger, picture looks nice, however, the mushrooms in the burger are literally black, I mean really black, black!!! and I’m sure they are not Fungi mushroom, they were supposed to be white mushroom, and smells bad, which took away the taste of the burger, I like Fuddruckers and Burger King’s burger better to be honest, most important element in a restaurant as fresh, unfortunately, it’s not. Maybe they use mushroom from cans, maybe they just used bad mushrooms, price is high for a fast food restaurant. If a Combo average is about $25-30 including tips, then you should have budget to use fresh mushrooms. Same money in Fuddruckers, you get unlimited salad and 1 pound, and same budget in Burger King, the whole family have enough food.
Very clean location, food was excellent. Had the sesame Asian tenders with fries and drink. The young lady did table service and enquired how food was and bussed tables after. Very pleased overall.
Great customer service. Staffs were polite and helpful. Burger and fries cost a little bit more than the Macdonald's but worth it for the change in taste
Fat burger must be an ironic name choice. Their burgers are smaller than a kids burger at McDonald's. Same thing with the milkshake, the sizes are tiny. The nacho fries comes in at over $10 and looks like this? These food items don't even remotely resemble the product photos. If this was a 15$ meal, it'd still be a tough choice.
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