I was very impressed with the quick and professional response by phone. It made me feel at ease from the start. Kim did an amazing job! He assessed what needed done quickly and kept me informed at every step of the repairs and installation. I really appreciated that he was personable and professional. Even through a challenging tub drain replacement, he stayed determined and focused, and true to his word that the task was doable. So happy with the results!
Kim, was awesome. Very respectful. Helpful and showed me my plumbing problems. He even showed up late Sunday afternoon. Great price and best part was my cat really liked him. Highly recommend
Great job and excellent customer service! Kim was awesome, especially after a part of the snake came off in the pipe. Kim stayed calm and persevered and after a brief battle managed to extract the troublesome piece!
I was extremely pleased with the professionalism and promptness shown by our plumber, Kim, when he came to my house on Thanksgiving for a plumbing emergency. We appreciated his expertise and friendliness so much, that we specifically requested him to come back to our house a couple of weeks later to deal with a separate plumbing issue. 5 stars all the way!!
Ivan and Mo were efficient and professional throughout our repair. They had plenty of good information to share and were really easy to talk to. Mr. Rooter has never let us down. 100 percent recommend these folks.
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